Frequently Asked Questions
ItsYourHosting provides carbon-neutral, cloud web hosting and ongoing website support (domains, email, WordPress maintenance, analytics, and retainers) to help small businesses run websites without the hassle.
ItsYourHosting is based in Slough, UK and provides hosting and website support for businesses across the UK and beyond.
Yes, ItsYourHosting is on verified green infrastructure powered by renewable energy.
At ItsYourHosting, the hosting includes SSL security, backups, and cloud performance features. Your cloud setup is scalable and can include tools like bot protection and page caching to keep sites fast and resilient.
Yes — SSL is provided to encrypt data and show the padlock in the browser. This helps protect visitors and improves trust.
Yes — backups are included so your site can be restored if something goes wrong.
Either works — you can buy a domain through ItsYourHosting, or keep your current domain and we’ll point it to our servers.
Yes — email hosting is available using Rackspace Email, and you can add as many addresses as you need (per-address fee applies).
Yes — we can set up Google Analytics tracking and give you access to your account. If you prefer, you can also request periodic reports.
WordPress maintenance keeps your WordPress core, themes, and plugins updated for security and stability. Updates often include security patches and bug fixes, and you can restore a previous version if an update causes issues.
WordPress maintenance focuses on updates and security, while site maintenance focuses on site health. Site maintenance includes checks like broken links or missing images to keep everything working properly.
A retainer is a block of prepaid hours for website work and support. It helps spread costs, can improve hourly rate, and gives priority over “walk-in” requests.
Yes — we build WordPress websites for small businesses, from holding pages to simple 3-page sites. Builds are provided as part of an ongoing hosting or retainer agreement so your site stays supported. Our sister company Kehorne designs and builds more complex websites
The Standard Package is £45/month (excluding VAT) and includes the essentials to keep your site updated. It includes Standard Hosting, Domain Management, WordPress security updates every 3 months, and email support.
Start by requesting a quote so we can match services to your website and support needs.
ItsYourHosting is part of the Kehorne group. Kehorne focuses on digital services like website design and working with marketing agencies, while ItsYourHosting provides the hosting, domains, email, and ongoing website support behind the scenes.